FAQs

We have been in business since 1988.

Yes, we offer warranties on installation.

We only work on Saturdays.

We currently work in Raleigh, Cary, Morrisville, Apex, Knightdale, Creedmoor, Wake Forest, Chapel Hill, and Durham.

We do not take credit cards at this time.

We accept cash, checks, and money orders.

Yes, we are. Certificates are available upon request.

Our installers are 100% professional and will take the utmost care not to damage anything on your property.

Yes, we clean up the areas around where we worked. To ensure that we didn’t miss anything, we will use magnets and leaf blowers before making a final walkthrough.

North Carolina law mandates that we “call before [we] dig.” We abide by this law and will call a locator service before digging on your property.

Yes. We can install catch basins, French drains, foundation drains, and runoff drains. Click here to see the types of drainage we can install.

No. The purpose of a foundation drain is to take water away from the foundation, not let water into the foundation.

We have a proprietary device called the DrainSaver that installs in your downspouts to prevent debris from going into your drainage system. Click here for more information about DrainSaver.

Yes, we can perform an underground drainage flow assessment. If you would like more information, click here or call (919) 831-5184 to schedule an assessment.

Yes.

Absolutely!

It all boils down to how well your roofing contractor takes care of your gutters and guards during the roof installation. Phalanx Gutter Guards are durable and built to last. They can be removed, trimmed, and otherwise modified to fit any roof style.

Yes. Gutter guards are pointless if the gutters they’re guarding are already dirty.

Phalanx Gutter Guards will work with any roof type — metal, cedar, asphalt, or flat.

Phalanx comes in mill finish, black, and copper.

All gutter guards fail eventually. Tree type, proximity, density, roof pitch, and roof composition are all factors in how often you need to clean your gutters. Most Phalanx systems need service every seven to ten years.

Phalanx Gutter Guards are 0.032” heavy-gauge aluminum, most squirrels cannot chew through the metal. However, some have been known to chew through the shingle-rake trim or boxing, circumventing the gutter guard to get into the attic.

Because Phalanx has the three most important elements of a gutter guard: 1, shed – the debris’ ability to slide off; 2, water handling – Phalanx has multiple water inlets; and 3, serviceability – Phalanx is the only guard with a maintenance door that can be opened for future service.

No, because Lifetime Gutter Company cannot guarantee guards that we are not certified to install.

That depends on the age of the gutters, if the slope is correct, if the size of the gutters correct, and if your gutters are adequate for your home. In most cases, if your gutters are less than eight years old, we can keep them.

Yes, we can perform a underground drainage flow assessment. If you would like more information, click here or call (919) 831-5184 to schedule an assessment.

Of course we can. If you would like to schedule an appointment, please call (919) 831-5184.

Yes we can.

Yes, increasing the size of your downspouts will (in most cases) double the drainage capacity of your gutters.

We can, and we will replace the damaged area with Hardie Plank synthetic lifetime materials.

Yes

No, you do not.

No. Trying to clean your gutters with a gutter guard is like trying to wash your arm with a cast on it. The existing guards need to be removed in order to allow a thorough gutter cleaning.

No. If we had to remove gutter guard to clean your gutters, that means it has failed and it is unwise to re-install a failed product.

That depends entirely on how many trees are near your home – if there are no tall trees within 50 feet of your home, you probably only need to clean once a year. On the other hand, if you live in a heavily wooded area you should clean at least twice a year: after spring and autumn.

All debris from the gutters is blown or carried to the surrounding woods or other natural areas of your property.

Normally, bagging is not included in our standard price. If you would like to have your debris bagged and left at the curb, it can be done for an additional fee.

Usually, a gutter cleaning will take between 25 minutes and an hour and a half.

Our method for cleaning gutters can be found here.

Yes, we use a cleaner called Green Monster to clean the face of gutters. Click here for more information about Green Monster.

Of course we will. We can even repair it for you!

No, that is a separate service which has to be priced on a per-customer basis.

We will make arrangements the day before.

If you have your own bulb, we swap them out for $5 a bulb.

Yes, we clean up the areas around where we worked. We will even blow off your roof, front porch, back porch, walkways, and driveway.

Yes, as well as the front porch, back porch, walkways, and driveway.

Most of our installers have dogs, too. We would never let your dog escape, and we always will check behind us to make sure that the gate is closed.